Sweepstakes Rules

These Sweepstakes Rules explain who can play at Chanced Casino, how to participate in sweepstakes-style gameplay, how Sweeps Coins work, and how prize redemptions are processed. They’re written to be clear and user-friendly, while still reflecting the compliance standards expected from a sweepstakes casino.

By creating an account or participating in any promotion, you agree to follow these rules along with any promo-specific terms shown in the offer.

Who Can Participate - Eligibility, Age, and Location Checks

To participate, you must meet all eligibility requirements below.

You must be at least 18 years old (or the legal age of majority in your state of residence, if higher). Chanced Casino may require proof of age at registration or before any prize redemption is approved.

Participation is limited based on where you are physically located and where you legally reside. Chanced Casino does not offer sweepstakes participation in the following restricted states:

Arizona, California, Connecticut, Delaware, Georgia, Idaho, Kentucky, Louisiana, Michigan, Maryland, Mississippi, Montana, Nevada, New Jersey, New York, Pennsylvania, Rhode Island, Tennessee, Utah, Vermont, Washington, West Virginia.

If you are in a restricted state, you may be blocked from Sweeps Coins activity, promotions, or redemption features. Any attempt to bypass location restrictions - including using VPNs, proxies, or masking tools - can result in suspension, forfeiture of Sweeps Coins, and disqualification from promotions.

Account Rules That Protect Players (and Keep the Site Fair)

You may have only one account per person and per household. This includes accounts tied to the same email address, phone number, payment method, device identifiers, or IP patterns.

When registering, you must provide accurate information and keep it current, including your legal name, residential address, and date of birth. If account details can’t be verified, Chanced Casino may restrict gameplay, pause redemption requests, or close the account.

Accounts are not transferable. You cannot sell, share, gift, or otherwise allow someone else to use your account.

Understanding Gold Coins vs Sweeps Coins (and Why It Matters)

Chanced Casino operates with two separate coin types:

Gold Coins are used for entertainment-style play. They have no real-world value and cannot be redeemed for prizes.

Sweeps Coins are used to participate in promotional sweepstakes-style play. Eligible Sweeps Coin winnings may be redeemed for prizes, subject to verification, playthrough, and redemption rules.

Balances are kept separate, and promotional rules often apply only to Sweeps Coins.

How to Get Sweeps Coins - Including Free Methods of Entry

No purchase is necessary to enter or participate in sweepstakes-style promotions where offered. You can obtain Sweeps Coins through both promotional and free methods, depending on eligibility and availability in your location.

Sweeps Coins may be available through:

Site promotions and limited-time events

Daily login bonuses (when offered)

New player offers (when offered and where permitted)

Mail-in requests (Alternative Method of Entry)

Coin package offers that may include promotional Sweeps Coins as a bonus (where permitted)

Availability, amounts, and requirements can change, and some offers may require activation steps such as entering a code or opting in.

Free Entry Option - Mail-In Request (AMOE)

Chanced Casino offers a Mail-in Request Bonus as an Alternative Method of Entry (AMOE), which provides 5 Sweeps Coins per approved request, with a 1x playthrough requirement on those Sweeps Coins.

Mail-in requests must follow the instructions and formatting requirements provided by Chanced Casino and are reviewed for eligibility and validity. Requests that are incomplete, duplicated, automated, or submitted in bulk patterns may be rejected. Processing times can vary, and approval is not guaranteed if the request does not meet the stated requirements.

Promo Offers and How They Work (Codes, Opt-Ins, and Deadlines)

Promotions may be automatic, code-based, or require manual opt-in. Always check the promo details displayed in your account and any rules attached to the offer.

Examples of current promotional structures include:

Welcome No Deposit Bonus - requires bonus code ACTION and can award 30,000 Gold Coins, 2 Sweeps Coins, and 20 Free Spins, with a 3x playthrough on Sweeps Coins and eligible play on Eye of the Panda.

Mega Boost First Purchase Offer - requires manual opt-in and may award 50,000 Gold Coins and 5 Sweeps Coins, with a 3x playthrough on Sweeps Coins and eligible play on all games (minimum purchase $1 where permitted).

Daily Login Bonus - typically applies automatically and may award 5,000 Gold Coins and 0.1 Sweeps Coins, with a 3x playthrough on Sweeps Coins and a 24-hour availability window.

Promotions may be limited by time, user eligibility, and geography. If a promo has a countdown, an end date, or a limited quantity, missing the window means missing the bonus - even if you saw it earlier.

Playthrough Requirements - What You Must Do Before Redeeming

Sweeps Coins may be subject to playthrough (also called wagering requirements) before winnings become eligible for redemption.

Common rules at Chanced Casino include:

Promotional Sweeps Coins generally carry a 3x playthrough requirement.

Sweeps Coins won through gameplay generally require a 1x playthrough.

Different game types may contribute differently toward playthrough:

Slots typically contribute 100%.

Table games and live dealer games typically contribute 10%.

If you try to redeem before completing playthrough, your redemption request may be denied or delayed until requirements are met.

Inactive Accounts and Sweeps Coin Expiration

If your account is inactive for more than 60 days, all Sweeps Coins may expire automatically. Logging in regularly helps keep your account active and avoids losing unused Sweeps Coins.

Prize Redemptions - Minimums, Limits, and What to Expect

To request a prize redemption, you must have at least 100 eligible Sweeps Coins available for redemption. “Eligible” means the Sweeps Coins meet playthrough and compliance checks.

Redemption limits apply:

The maximum redemption value is $10,000 USD per day.

For residents of Florida and New York, the maximum redemption value for a prize won on any single spin or play is $5,000 USD.

Chanced Casino may also apply reasonable limits to protect platform integrity, comply with legal requirements, or manage risk - especially when suspicious activity is detected.

For more on brand details and platform features, see the internal review page: Chanced Casino.

Identity Verification (KYC) - Why It’s Required Before You Redeem

Before approving prize redemptions, Chanced Casino may require account verification to confirm identity and prevent fraud. This can include:

Government-issued photo ID

Proof of address (such as a utility bill or bank statement)

Payment method verification (where applicable)

Phone or email verification

Verification must match the account holder’s information. If documents are expired, unclear, edited, or inconsistent, Chanced Casino may request additional information or deny redemption until verification is completed.

Payment and Wallet Rules (Deposits, Methods, and Responsible Use)

Depending on your eligibility and location, you may be able to obtain coin packages using approved payment methods such as Visa, MasterCard, American Express, Discover, and Skrill.

Chargebacks, payment reversals, or unauthorized payment disputes can trigger immediate restrictions, and may lead to account closure and forfeiture of promotional balances.

Prohibited Activities - What Can Get You Disqualified

To keep gameplay fair, the following activities are not allowed and can result in disqualification from promotions, forfeiture of Sweeps Coins, suspension, or permanent closure:

Using VPNs, proxies, or location-masking to access restricted states

Creating multiple accounts or using someone else’s account

Collusion or coordinated play designed to exploit promotions

Automation tools, bots, scripts, or unauthorized third-party software

Abusing bonus terms, including repeated promo cycling or manipulation of promo triggers

Providing false registration details or forged verification documents

Exploiting bugs, glitches, or game errors instead of reporting them

If a game displays an incorrect result due to a malfunction, Chanced Casino may void affected plays and adjust balances accordingly.

Fraud Prevention and Compliance Holds

Chanced Casino may place temporary holds on gameplay or redemptions to investigate unusual patterns, including:

Rapid high-volume play inconsistent with typical user behavior

Multiple accounts linked to shared devices, addresses, or payment methods

Redemption requests that spike immediately after promotional credits

Unusual login locations or repeated failed verification attempts

These checks are designed to protect legitimate players and maintain a compliant sweepstakes environment.

Customer Support and Disputes

If you have questions about eligibility, redemptions, verification, or promotion terms, support is available through chat, FAQ, and email at help@chanced.com. For the quickest resolution, contact support from the email address on your account and include your username and the details of the issue.

Playing within the rules keeps your account in good standing and makes redemptions smoother - so you can focus on the games, the promos, and making every Sweeps Coin count.